Our verdict: Put Eastlink on your shortlist if it offers 100% fibre at your home, or if its cable connection is the best wired option and your household mainly downloads and streams. Compare Bell Pure Fibre first when upload performance matters. In Nova Scotia, also price-check Purple Cow. Do not order until the sales summary states the connection type, upload speed, promotional end date, regular price and installation charge.
The most important question is not simply “Is Eastlink good?” It is “Which Eastlink network reaches this exact address?” Eastlink sells the same Internet 350 and Gig plan names on two very different last-mile connections: symmetrical true fibre in some locations and much more upload-limited cable in others.
Checked October 15, 2026. No affiliate links. Eastlink did not pay for this review. Prices and network technology can change by province, community, building and address.
Eastlink Internet at a Glance
Internet 350
Current opening price$85/monthFor 12 months; current regular rate is $115.
Gig Internet
Current opening price$90/monthFor 12 months; current regular rate is $120.
Cable upload
HFC addresses10–15 MbpsGood downloads, but upload is the limiting number.
True fibre upload
FTTH addresses350–940 MbpsUpload can match download on current public tiers.
How we reviewed Eastlink: InternetAdvice.ca has not installed and lab-tested Eastlink at every address. We checked Eastlink’s live plans, network explanation, offer conditions, residential terms and equipment-return process, then compared those with current CRTC records and competing provider disclosures. Where the answer depends on the local line, we say so instead of turning one address into a national verdict.
Eastlink Plans and Pricing in 2026
Eastlink’s public residential page currently highlights two tiers. Both include unlimited usage, eero-based whole-home Wi-Fi, eero Secure and eero Internet Backup. The speed you receive depends on whether the final connection into the home is hybrid fibre/coax or fibre to the home.
| Plan | Current price | Hybrid fibre/coax speed | 100% fibre speed | 12-month service cost |
|---|---|---|---|---|
| Internet 350 | $85/month for 12 months; current regular rate $115 | 350 Mbps down / 10 Mbps up | Up to 350 Mbps down / 350 Mbps up | $1,020 before tax; $1,170 if the full $150 professional installation fee applies |
| Gig Internet | $90/month for 12 months; current regular rate $120 | 940 Mbps down / 15 Mbps up | Up to 940 Mbps down / 940 Mbps up | $1,080 before tax; $1,230 if the full $150 professional installation fee applies |
Read the price conditions: The $85 and $90 offers are for eligible new customers and include a $5 monthly pre-authorized-payment discount. Eastlink says the promotion is a fixed monthly saving from its regular price, so your bill can still rise during the 12-month promotional period if the regular rate increases. Taxes are extra, and a $150 professional installation fee may apply. Put every credit and end date into the Internet Cost Calculator before comparing offers.
Eastlink’s live public page no longer gives every visitor the old four-plan lineup shown in earlier versions of this review. A 150 Mbps tier is still referenced in Eastlink’s current eero terms, and address-specific choices can vary, but we would not publish an unverified national price for it. Use the address checker and save a screenshot of the exact offer you receive. The Canadian Internet Price Tracker can help you compare that offer with the wider market.
Is Eastlink a Good Fit for Your Address?
This tool does not check Eastlink’s network and does not collect your answers. It turns the technology and alternatives shown at your address into a practical next step.
Copy these questions for Eastlink
Use them in chat or on the phone so the written offer is easier to compare.
Is this address served by 100% fibre to the home, or hybrid fibre/coax with a coax cable entering the home? What are the exact download and upload speeds? What will the internet-only price be today, during the promotion and after every credit ends? Does that price require pre-authorized payments or another service? What installation, equipment or activation charges apply? Please send the complete offer and terms in writing.
Eastlink Fibre vs Cable: The Difference That Matters
Eastlink officially describes two access networks. Fibre to the home carries fibre directly to the residence and offers symmetrical upload and download speeds on the current public tiers. Its hybrid fibre/coax network uses fibre deeper in the network but coax for the final connection into the home. That cable connection is fast for downloads, but its current public upload speeds are 10 Mbps on Internet 350 and 15 Mbps on Gig.
| What changes | Eastlink 100% fibre | Eastlink hybrid fibre/coax |
|---|---|---|
| Internet 350 | Up to 350/350 Mbps | 350/10 Mbps |
| Gig Internet | Up to 940/940 Mbps | 940/15 Mbps |
| Best fit | Remote work, cloud backup, creators, gaming and busy homes | Streaming, browsing, downloads and homes with lighter upload demand |
| Main check | Price, installation, router placement and local availability | Upload demand, evening performance and whether fibre alternatives exist |
Do not rely on the phrase “powered by fibre.” A cable service can have fibre in the wider network while still using coax into your home. Ask which cable enters the premises and what upload speed appears in the written service summary. Our Canadian internet connection-type guide explains why that last segment matters.
Is 10 or 15 Mbps upload enough?
It can be. One video call, light photo sharing and ordinary smart-home use do not automatically make cable unusable. Trouble is more likely when several activities compete at once: two work calls, a cloud backup, security-camera uploads and a large file transfer can all share the same small upstream channel. Paying for Gig raises the current HFC upload from 15 Mbps, not to anything close to a gigabit.
If you already have Eastlink, run the Internet Speed Test Canada process on Ethernet, then test again over Wi-Fi in the rooms you actually use. Record download, upload and latency in the morning and evening. That separates a weak plan or line from a Wi-Fi placement problem.
Internet 350 or Gig?
Internet 350 is the sensible starting point for many households. It can support multiple streams, video calls and everyday devices when the connection is healthy. Gig is most useful for several heavy users, frequent large downloads or a home that can make use of the extra speed over Ethernet or modern Wi-Fi. On Eastlink cable, Gig does not solve the fundamental upload gap; on Eastlink fibre, it increases both directions.
eero Wi-Fi Is a Genuine Eastlink Strength
Eastlink’s current public plans include the eero devices it says the home needs for its whole-home Wi-Fi guarantee, plus eero Secure and eero Internet Backup. Its network page also promotes current Wi-Fi 7 and eero technology. This is more useful than simply advertising a premium router: a correctly placed mesh system can improve coverage in a larger or awkwardly shaped home.
- Ask which eero model you will receive. Eastlink’s return list includes several generations, so do not assume every installation uses the same hardware.
- Placement still matters. Mesh nodes need a healthy link to one another; putting one in a dead zone does not create bandwidth.
- Internet Backup needs another connection. It can switch the eero network to a compatible hotspot, but it does not create free backup service. A power outage also requires backup power for the eero and hotspot.
- The app is part of the experience. Eastlink says eero Secure requires the eero app. Consider whether app-based management suits your household.
If speed is strong beside the main eero but poor elsewhere, compare node placement before buying a faster internet tier. Our mesh Wi-Fi versus extender versus router guide walks through the tradeoffs.
Eastlink vs Bell and Purple Cow
Eastlink vs Bell Aliant
The useful comparison is not brand against brand. It is Eastlink FTTH or HFC against the exact Bell connection at the same address. Bell’s Atlantic plan page currently advertises 500/500 Mbps on its true fibre Fibe 500 tier, but Bell also uses different network technologies in Canada. Confirm that Bell is offering fibre to the home rather than relying on the word “Fibe.”
| Address-level matchup | Better starting point | Why |
|---|---|---|
| Eastlink FTTH vs Bell Pure Fibre | Compare both written offers | Both can provide strong symmetrical service; price, equipment, installation and terms decide it. |
| Eastlink cable vs Bell Pure Fibre | Bell fibre for upload-heavy homes | True fibre has a major upload advantage. Eastlink may still win on price, eero coverage, bundling or installation timing. |
| Eastlink cable vs Bell DSL or fibre-to-the-neighbourhood | Often Eastlink, after a local check | Eastlink can deliver much faster downloads; compare actual upload, latency, price and line quality. |
Read our full Bell Internet review before treating all Bell “Fibe” offers as identical.
Eastlink vs Purple Cow in Nova Scotia
Purple Cow currently publishes two very different Nova Scotia lineups. Its cable plans list 100/10 Mbps at $60, 300/10 at $80 and Gig/15 at $99. Its own Purple Fibre plans list symmetrical 2 Gbps at $60, 4 Gbps at $79 and 8 Gbps at $99. Purple Cow says these are month-to-month prices without a promotional cliff; availability depends on the address.
That makes Purple Cow a useful price check, not an automatic winner. On cable, the lower price may come with broadly similar upload constraints and different Wi-Fi, installation and support arrangements. Where Purple Fibre is genuinely available, it becomes a much stronger technical and price comparison. Verify the network, router and installation in writing rather than comparing brand homepages.
Regulatory context: In Telecom Order 2026-7, the CRTC denied Eastlink’s request to discontinue its wholesale 100/10 and 300/10 Mbps tiers. The Commission found that removing them would disproportionately affect competitors, considerably raise their access costs and work against internet affordability. The decision preserved those tariffed tiers; it did not make every independent plan available at every address.
Where Eastlink Is Available
Eastlink says it serves communities across seven Canadian provinces: Nova Scotia, Prince Edward Island, New Brunswick, Newfoundland and Labrador, Ontario, Alberta and British Columbia. Its deepest recognition is in Atlantic Canada, but the footprint is not one uniform network. Some addresses are on Eastlink-owned HFC, some on Eastlink FTTH, and newer expansion can use access to another carrier’s network.
- Nova Scotia and PEI: long-standing Eastlink markets where the connection technology can still vary by building and civic address.
- New Brunswick and Newfoundland and Labrador: Eastlink announced new service in June 2026 in select parts of Moncton, Fredericton, Saint John, Miramichi, Tracadie, Bathurst and St. John’s. The company said some expansion may use major-carrier networks where it does not own infrastructure.
- Ontario: service exists in selected communities, with fibre investment in areas including parts of Greater Sudbury, Bruce, Lambton and Huron. Eastlink also bought Sunwire’s residential internet, TV and phone business in Sudbury, Timmins and surrounding areas in 2024.
- Alberta and British Columbia: Eastlink serves selected communities rather than the whole province. The address checker—not a provincial coverage claim—is the deciding source.
For local context, see our guides to internet providers in Halifax and internet providers in St. John’s. Apartment and condo availability can differ by unit even when the street is served.
A short ownership note
Eastlink is a Canadian family-owned telecommunications company operated by Bragg Communications. Its own history says the Bragg family moved from the wild-blueberry business into cable television more than 50 years ago, beginning as a small-town Nova Scotia venture. The company identifies Jeff Gillham as its current CEO. We removed the old article’s unverified private-company revenue and family net-worth estimates because they do not help a household choose a connection.
Installation, Billing, Cancellation and Returns
Installation can materially change the first-year price
Eastlink offers self-install and professional installation. Its current public terms say a $150 professional installation fee may apply, while the plan page encourages self-install as a way to save. Ask whether your address and connection type qualify for self-install and what happens if the kit cannot be activated without a technician.
No early cancellation fee does not mean there is nothing to return
Eastlink’s current deals page says residential internet, TV and home phone have no early cancellation fees. Its residential terms still make the signed service agreement controlling and require customers to pay amounts owing and return Eastlink-owned equipment. Save the Critical Information Summary or order confirmation so you can prove the price and conditions you accepted.
Return listed equipment within 30 days
Eastlink’s current return instructions say listed internet and TV equipment must be returned within 30 days to avoid extra charges. The published process uses free Canada Post shipping and asks for power cords and remotes, while Ethernet and HDMI cables normally stay with you. Some fibre equipment is specifically listed as equipment to leave in the home. Call Eastlink first, follow the current list, photograph serial numbers and keep the tracking receipt. Our Canadian modem return checklist makes that record easier.
If the bill or service is wrong: Start with Eastlink and keep the order summary, bills, chat transcript, repair tickets and speed-test results. Ask for a case number and a specific remedy. If the issue remains unresolved and falls within its mandate, the CCTS provides an independent complaint process. Use our internet-bill dispute guide or complaint letter generator to organize the evidence.
Eastlink Pros and Cons
Reasons to consider Eastlink
- True fibre with symmetrical speeds at eligible addresses
- Fast cable downloads where fibre is not available
- Unlimited usage on current public plans
- eero whole-home Wi-Fi, security and backup features included
- Internet, mobile, TV, phone and security bundle options
- No early cancellation fees advertised for residential internet
- Canadian, family-owned company with long Atlantic roots
Reasons to compare carefully
- HFC upload is only 10 Mbps on Internet 350 and 15 Mbps on Gig
- Plan names do not tell you whether the address gets fibre or cable
- Current introductory prices rise by $30 after 12 months at today’s regular rates
- The regular rate can rise while promotional savings continue
- Advertised prices include a pre-authorized-payment discount
- A $150 professional installation fee may apply
- Availability, network owner and bundle options can vary by address
Before You Order: Seven Checks
- Enter the full civic address and apartment or unit number.
- Ask whether the last connection is 100% fibre/FTTH or hybrid fibre/coax.
- Get the exact download and upload speeds in writing.
- Write down today’s price, every credit, each end date and the current regular rate.
- Confirm the pre-authorized-payment condition, taxes, installation and equipment costs.
- Check which eero model and how many units the home will receive.
- Book and test the new connection before cancelling the old one, then keep equipment-return proof.
Eastlink Internet Questions
Is Eastlink internet good?
Eastlink can be very good when the address gets 100% fibre, because current tiers offer symmetrical speeds and include eero whole-home Wi-Fi. Eastlink cable is also suitable for many streaming and browsing households, but its 10 to 15 Mbps upload speeds are a real constraint for upload-heavy homes. Judge the network at the address, not only the brand.
Is Eastlink fibre really fibre?
Eastlink operates genuine fibre-to-the-home service in selected areas, but it also operates hybrid fibre/coax service. Both may be described as fibre-powered. A true FTTH offer should state 100% fibre or fibre to the home and list symmetrical upload and download speeds. Ask what physical cable enters the home.
What are Eastlink’s current internet prices?
When checked on October 15, 2026, Eastlink’s public page listed Internet 350 at $85 per month for 12 months, then a current regular rate of $115, and Gig Internet at $90 for 12 months, then a current regular rate of $120. These prices include a $5 pre-authorized-payment discount. Taxes are extra, a $150 professional installation fee may apply and address-specific offers can differ.
Does Eastlink have unlimited internet?
Yes. Eastlink’s current public Internet 350 and Gig plans include unlimited usage. Check the written offer if you are shown a different or legacy tier.
Is Eastlink or Bell Aliant better?
If both offer fibre to the home, compare the complete price, speed, Wi-Fi, installation and terms. If the choice is Eastlink cable versus Bell Pure Fibre, Bell has the technical advantage for uploads and is usually the first option to compare for remote work, backups and content creation. If Bell only offers DSL or fibre to the neighbourhood, Eastlink cable may be the stronger connection.
Is Internet 350 fast enough?
For many households, yes. A healthy 350 Mbps connection can handle multiple streams, calls and everyday devices. On Eastlink cable, pay more attention to the 10 Mbps upload than to upgrading the download number. On Eastlink fibre, 350/350 Mbps is a balanced plan for most homes.
Does Eastlink require a contract?
Eastlink’s current deals page advertises no early cancellation fees for residential internet, TV and home phone. Still read the service agreement, because promotional eligibility, device financing, bundled services, amounts owing and equipment returns are separate issues. Save the written order summary before accepting.
What equipment do I return after cancelling Eastlink?
Follow Eastlink’s current model-specific return list. Its published instructions say listed equipment, power cords and remotes must generally be returned within 30 days, using its free Canada Post process. Ethernet and HDMI cables normally do not need to be returned, and some fibre equipment should stay in the home. Keep photos, serial numbers and tracking proof.
Bottom Line
Eastlink is no longer accurately described as one cable company with one upload problem. It operates both cable and true fibre, and the difference is decisive. At a 100% fibre address, Eastlink deserves a serious comparison with Bell and local fibre providers. At an HFC address, Internet 350 is likely enough for many homes, but 10 Mbps upload should be tested against the way the household actually works.
The safest buying decision is simple: identify the last-mile technology, compare the full cost after credits, confirm installation and equipment terms, and keep the offer. If Eastlink cannot put those details in writing, do not let a large download number make the decision for you.
Related InternetAdvice.ca Guides
Sources and Methodology
Plan details were checked on October 15, 2026. Prices are before tax and can vary by address. We prioritize official provider terms and regulator records; competitor descriptions are attributed to the provider that publishes them.
- Eastlink: current Internet and Wi-Fi plans
- Eastlink: FTTH and hybrid fibre/coax network explanation
- Eastlink: deals, promotions and early-cancellation statement
- Eastlink: equipment return instructions
- Eastlink Residential Terms of Service, current January 1, 2026
- Eastlink: company history
- Eastlink: June 2026 Atlantic expansion
- CRTC Telecom Order 2026-7
- Bell Aliant: current internet plan specifications
- Purple Cow: 2026 cable and fibre plan disclosure
- CCTS: consumer complaint process
