Internet in Quebec City

Best Home Internet in Quebec City – A Local Guide for 2026

Looking for home internet in Quebec City? You are in one of the most competitive internet markets in Canada, which means better prices and more options than most provinces. Bell Pure Fibre and Videotron Helix are the two main providers, and they compete aggressively for your business. Videotron, Quebec’s homegrown telecom, recently launched 2.5 Gbps symmetrical fibre and offers gigabit internet for around $75/mo, one of the lowest prices in the country. Bell counters with Canada’s largest fibre network and speeds up to 8 Gbps. Independent providers like oxio, TekSavvy, and Fizz offer budget friendly alternatives without contracts. This guide reviews every Quebec City internet provider worth considering in 2026, with current pricing and neighbourhood recommendations. All providers listed offer service in both French and English.

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Select your Quebec City area to see personalized recommendations based on local coverage and infrastructure.

Our Top 3 Picks for Quebec City

Best Value, Quebec’s Own
Videotron Helix
  • 1 Gbps for ~$75/mo (best value in Canada)
  • 2.5 Gbps symmetrical on Pure Fibre
  • Helix Fi WiFi 6 gateway included
  • Strong French language support
Learn More
$75
/mo for 1 Gbps
Best Performance, Fastest Network
Bell Pure Fibre
  • Symmetrical fibre up to 8 Gbps
  • Canada’s largest fibre network
  • Best upload speeds for WFH
  • Fibe TV and mobile bundles
Learn More
8
Gbps Max
Best Budget, No Contract
oxio
  • Price lock guarantee (never increases)
  • No contracts, cancel anytime
  • Plans from ~$35/mo
  • eero mesh WiFi included
Learn More
4.6
User Rating

Understanding Quebec City’s Internet Landscape

Quebec City is one of the best places in Canada to be an internet customer. The competition between Bell and Videotron keeps prices lower and service quality higher than in most Canadian cities. According to industry data, Quebec has the lowest internet prices in the country, with gigabit service available from $75/mo compared to $100+ in Ontario and Western Canada.

Videotron has been Quebec’s homegrown telecom since 1964. As a subsidiary of Quebecor Media, they have deep roots in the province with extensive French language support, local retail stores, and community involvement. Their Helix platform is the unified brand for internet, TV, and smart home services. In 2025, Videotron aggressively expanded fibre to the Quebec City region and launched 2.5 Gbps symmetrical speeds.

Bell operates Canada’s largest fibre to the home network and has strong coverage across Quebec City, Levis, and the surrounding region. Their Pure Fibre service offers symmetrical speeds up to 8 Gbps in select areas, making them the speed leader. Bell also offers Fibe TV and mobile bundling for multi-service discounts.

A healthy ecosystem of independent providers rounds out the market. Fizz (Videotron’s digital only brand), oxio, TekSavvy, EBOX (now owned by Bell), and VMedia all offer no contract alternatives that resell service over Bell and Videotron networks at lower prices.

Quebec Advantage: Quebec has the lowest internet prices in Canada. Videotron’s 1 Gbps plan at ~$75/mo is one of the best value gigabit plans in the country. The strong competition between Bell and Videotron directly benefits consumers.

Internet Providers in Quebec City

Videotron Helix

Quebec’s homegrown telecom (Est. 1964)

Cable/HFCPure FibreQuebec Based

Videotron is the most popular internet provider in the Quebec City region and for good reason. Their Helix plans offer some of the best value in Canada, with gigabit internet available for around $75/mo. All Helix plans include the Helix Fi gateway with WiFi 6 technology, unlimited data, and access to the Helix Fi app for network management.

In 2025, Videotron expanded GIGA Internet and Pure Fibre across Quebec City, Levis, and surrounding municipalities. Their new 2.5 Gbps symmetrical plan runs on a true fibre to the home network, making Videotron a genuine competitor to Bell on raw speed. They also introduced latency management technology in 2025 that reduces lag during peak usage, which is great news for gamers.

PlanDownloadUploadPrice
Helix 3030 Mbps10 Mbps~$50/mo
Helix 6060 Mbps10 Mbps~$60/mo
Helix 100100 Mbps30 Mbps~$63/mo
Helix 400400 Mbps50 Mbps~$73/mo
Helix GIGA1 Gbps50 Mbps~$75/mo
Pure Fibre 2.5G2.5 Gbps2.5 Gbps~$75/mo

*Pricing verified March 2026. The 2.5 Gbps plan requires Videotron’s Pure Fibre network (FTTH). Cable plans available on HFC network. All plans include unlimited data and Helix Fi gateway. Promotional pricing may require a 2 year commitment.

Best Value Pick: The jump from Helix 400 ($73/mo) to Helix GIGA ($75/mo) is only about $2/mo, making the GIGA plan one of the best deals in Canadian internet. If it is available at your address, there is almost no reason not to get it.

Technology
Cable (HFC) / Pure Fibre
Data
Unlimited
Equipment
Helix Fi WiFi 6 Included
Language
Full French and English
Quebec City Coverage:Strong coverage across Quebec City, Levis, and the entire Capitale-Nationale region. GIGA Internet expanded in mid 2025. Pure Fibre available in growing areas. Physical retail stores in Quebec City for in person support.

Bell Pure Fibre

Canada’s largest fibre network

FTTH FibreUp to 8 Gbps

Bell operates Canada’s largest fibre to the home network, reaching over eight million locations nationwide. In Quebec City, Bell Pure Fibre offers symmetrical download and upload speeds, which is a significant advantage for anyone who works from home, does video conferencing, or uploads large files. Bell Gigabit Fibe 8.0 is available in Quebec City and Levis.

Bell’s advantage over Videotron is upload speed. On fibre plans, your upload matches your download, so a Fibe 500 plan gives you 500 Mbps both ways. On Videotron’s cable plans, upload tops out at 50 Mbps even on the GIGA plan. If you work from home and upload speed matters to you, Bell’s fibre is the better choice.

PlanDownloadUploadPrice
Fibe 5050 Mbps10 Mbps~$60/mo
Fibe 500500 Mbps500 Mbps~$55/mo
Gigabit Fibe 1.01 Gbps940 Mbps~$75/mo
Gigabit Fibe 1.51.5 Gbps940 Mbps~$100-125/mo
Gigabit Fibe 3.03 Gbps3 Gbps~$130/mo
Gigabit Fibe 8.08 Gbps8 Gbps~$150/mo

*Pricing verified March 2026. Bell pricing varies by promotion and can change. 2 year terms required for best pricing. Bundle discounts available with Fibe TV, home phone, and Bell Mobility. Fibe 50 is DSL in some areas. Gigabit 8.0 available in select Quebec City and Levis areas.

Price Watch: Bell promotional prices are competitive, but regular rates after your contract expires can jump significantly. When your term ends, call Bell and ask for a new promotional rate before you end up paying full price. See our guide to lowering your internet bill for negotiation tips.

Technology
FTTH Pure Fibre
Data
Unlimited
Contract
2 Year for promo
Equipment
Modem Included
Quebec City Coverage:Strong fibre coverage across Quebec City, Levis, Sherbrooke, and throughout the province. Gigabit Fibe 8.0 available in Quebec City and Levis. Check bell.ca for availability at your address.

Fizz

Videotron’s digital only brand

CableBudgetQuebec Based

Fizz is Videotron’s digital only sub-brand, designed for customers who prefer to manage everything online. They use the same Videotron network but offer lower prices by eliminating phone support and physical stores. Everything from sign up to troubleshooting happens through the Fizz app or website.

Fizz is a strong option if you are comfortable managing your own internet service digitally. Their pricing is competitive with oxio and TekSavvy, but with the advantage of running on Videotron’s own infrastructure rather than wholesale access. No contracts required.

Technology
Cable (Videotron network)
Data
Unlimited
Contract
None
Support
Digital only (app/web)
Quebec City Coverage:Available wherever Videotron cable reaches in Quebec City and surrounding areas. Check fizz.ca for availability.

oxio

Independent, Highest Customer Ratings

Cable/FibreBudget Friendly

oxio is a Montreal based independent ISP with one standout feature that no other provider matches: a price lock guarantee. The price you sign up at is the price you pay forever. No promotional periods that expire, no surprise increases on your bill. In Quebec, they resell service over both Videotron’s cable network and Bell’s fibre network depending on your address.

With a 4.5+ star rating on Google and PlanHub, oxio has built an excellent reputation for customer satisfaction. They include an eero 6 mesh router with every plan. Support is digital first (chat and email, no phone), but response times are fast.

PlanDownloadPriceBest For
Internet 6060 Mbps~$35/mo1 to 2 people, light use
Internet 120120 Mbps~$45/mo2 to 3 people, streaming
Internet 400400 Mbps~$55/moFamilies, work from home
Internet 1 Gbps1 Gbps~$75/moPower users
Technology
Cable / Fibre (Reseller)
Data
Unlimited
Contract
None
Equipment
eero 6 Included
Quebec City Coverage:Available throughout Quebec City and Levis. Check oxio.ca with your postal code for availability.

TekSavvy

Canada’s Largest Independent ISP

Cable/FibreBudget Friendly

TekSavvy has been fighting for fair consumer pricing at the CRTC for over 25 years. Based in Chatham, Ontario, they are Canada’s most established independent ISP. In Quebec, TekSavvy resells over both Bell’s fibre network and Videotron’s cable network, meaning you can get fibre speeds on TekSavvy at independent pricing.

Their fibre plans (where available) offer symmetrical speeds similar to Bell at lower prices. Cable plans provide strong download speeds with the typical cable upload limitations. No contracts required on any plan, and 24/7 Canadian support is included.

Technology
Cable / Fibre (Reseller)
Data
Unlimited
Contract
None
Support
24/7 Canadian
Quebec City Coverage:Available in Quebec City on cable and fibre networks. Check teksavvy.com for plan availability at your address.

EBOX

Quebec focused budget provider (owned by Bell)

Cable/FibreBudgetQuebec Based

EBOX is a well known independent ISP founded in Longueuil, Quebec, that built a strong following with affordable pricing and Quebec focused service. They were voted among the top ISPs in Montreal. In 2022, EBOX was acquired by Bell but continues to operate as a separate brand targeting budget conscious consumers.

EBOX offers service over both Videotron’s cable network and Bell’s fibre/DSL network in Quebec. Their plans are among the cheapest in the region, with cable plans up to 400 Mbps and fibre options with symmetrical speeds. If you want Bell quality network at lower prices, EBOX is worth considering.

Technology
Cable / Fibre / DSL
Data
Unlimited
Contract
None
Note
Owned by Bell since 2022
Quebec City Coverage:Available in Quebec City on cable and fibre networks. Check ebox.ca for availability.

Internet Speed Guide for Quebec City

Not sure what speed you need? Here is a quick guide based on how your household actually uses the internet:

Speed TierBest ForPrice RangeTop Pick
30 to 60 Mbps1 to 2 people, basic browsing, email$35 to $60/mooxio 60 or Videotron 60
100 Mbps2 to 3 people, HD streaming, light WFH$45 to $63/moVideotron 100 or oxio 120
400 to 500 Mbps3 to 5 people, 4K streaming, gaming, WFH$55 to $73/moBell Fibe 500 or Videotron 400
1 Gbps5+ people, power users, future proofing$75/moVideotron GIGA (best value)
1.5+ GbpsContent creators, large file transfers$100 to $150/moBell Gigabit 1.5 or 3.0

Upload Speed Tip: If you work from home with video calls, the difference between cable and fibre upload speeds is significant. Bell Fibe 500 gives you 500 Mbps upload. Videotron’s cable GIGA plan gives you 50 Mbps upload. For most people 50 Mbps upload is fine, but if you regularly upload large files or have multiple people on video calls at the same time, Bell’s symmetrical fibre is the better choice. Videotron’s 2.5 Gbps Pure Fibre plan also has symmetrical uploads if available at your address.

Frequently Asked Questions About Quebec City Internet

For most Quebec City homes, Bell Pure Fibre is the best overall choice for speed and reliability, offering symmetrical fibre up to 8 Gbps on Canada’s largest fibre network. Videotron Helix is the best value pick and the most popular choice among local residents, with gigabit internet at around $75 per month and excellent French language support. Both have strong coverage across the Capitale-Nationale region.
Quebec City has some of the lowest internet prices in Canada. Videotron Helix plans start at $50 per month for 30 Mbps and go up to $75 per month for 1 Gbps. Bell Pure Fibre starts at around $55 per month for Fibe 500 and goes up to $125 per month for Gigabit 1.5. Budget providers like oxio and TekSavvy offer plans from around $35 to $80 per month with no contracts.
Both are excellent. Bell Pure Fibre offers faster maximum speeds, up to 8 Gbps in select areas, with symmetrical uploads that are ideal for working from home and video calls. Videotron Helix offers better value per dollar, especially the 400 Mbps and 1 Gbps plans which are some of the cheapest in Canada. Videotron also has deeper roots in Quebec with stronger French language support. If upload speed matters most, choose Bell. If value and local support matter most, choose Videotron.
Yes. Videotron expanded GIGA Internet and Pure Fibre to Quebec City in mid 2025. Most urban and suburban addresses in Quebec City, Levis, and nearby communities can access the full range of Helix plans including the 1 Gbps and 2.5 Gbps symmetrical fibre plans. Videotron also has physical retail stores in Quebec City for in person support.
Yes. Oxio, TekSavvy, EBOX, Fizz, and VMedia all offer internet in Quebec City without long term contracts. Oxio offers a price lock guarantee where your price never increases. Fizz is Videotron’s digital only brand with competitive month to month pricing. TekSavvy has been fighting for fair consumer pricing at the CRTC for over 25 years.
For one to two people doing basic browsing and streaming, 60 to 100 Mbps is plenty. A family of three to five with 4K streaming, gaming, and working from home should look at 400 Mbps. Videotron’s jump from 400 Mbps to 1 Gbps costs only about $2 more per month, making the GIGA plan excellent value if available at your address.
Yes. All major providers in Quebec City offer service in both French and English. Videotron and Fizz have particularly strong French language support as Quebec based companies. Bell offers bilingual service across all channels. Independent providers like oxio and TekSavvy offer English service with some French support. All websites and customer portals are available in both languages.

Our Recommendations for Quebec City

Quebec City residents have it good. The competition between Bell and Videotron means you get faster speeds and lower prices than most Canadians. Here is how we would break it down:

  • Best value: Videotron Helix GIGA at ~$75/mo for 1 Gbps, one of the best internet deals in Canada
  • Best performance: Bell Pure Fibre, symmetrical speeds up to 8 Gbps, ideal for work from home
  • Best budget, no contract: oxio from ~$35/mo with price lock guarantee
  • Best digital only: Fizz, Videotron’s network at lower prices, app managed
  • Best for rural areas: Starlink ($140/mo) for properties outside Bell/Videotron coverage
  • Best independent: TekSavvy or oxio, no contracts, competitive pricing

For most households, we recommend Videotron Helix 400 ($73/mo) or GIGA ($75/mo) as the sweet spot. The $2 jump to gigabit makes the GIGA plan a no brainer if available. If you work from home and need symmetrical upload speeds, Bell Fibe 500 at ~$55/mo is hard to beat for the price.

Last Updated: March 2026 | Sources: Official information from videotron.com, bell.ca, fizz.ca, oxio.ca, teksavvy.com, ebox.ca, starlink.com, planhub.ca, and plangenius.ca. Videotron pricing from InternetAdvice.ca Videotron review (March 2026). Bell pricing from bell.ca promotions page. Prices subject to change. Always verify current pricing and availability at your address before signing up.

InternetAdvice.ca is independently operated with no affiliate links. We do not receive compensation from any ISP. Data verified March 2026.

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