Rogers Internet Review 2026: Plans, Prices, Speeds, WiFi & Complaint Risks

1960Founded
198 MbpsAvg Download
34%CCTS Mid-Year Share
$25Xfinity Pro Add-on

Quick answer

Is Rogers internet good in 2026?

Rogers Xfinity Internet is usually a good pick for fast downloads, streaming, gaming downloads, and larger homes in Rogers or former Shaw areas.

The main things to check before ordering are the regular price after the promo, upload speed, whether your address is cable or fibre, and whether the issue you are trying to fix is really WiFi coverage.

Rogers Internet Review: Quick Overview

Rogers is one of the strongest internet providers in Canada for download speed, broad cable coverage, and home WiFi features. It became a much larger wired internet provider after the Rogers-Shaw merger closed in April 2023.

The trade-off is that Rogers is not always the best choice for uploads, simple pricing, or customer-service risk. In many areas, Rogers Xfinity runs over cable/HFC, so downloads can be fast while uploads are lower than true fibre.

Best fit: choose Rogers if it has the best address-level offer, you want Xfinity TV or mobile bundles, or Bell/TELUS fibre is not available. Compare your real speed needs with our Canadian internet speed guide before choosing a higher tier.

No affiliate links. Independent Canadian review.
May 2026 update: Rogers prices and plan names change by province, address, and promotion. New CRTC fee rules take effect on June 12, 2026, but reasonable installation fees and optional paid products can still apply. Always check the final Rogers cart and service agreement before ordering.

Rogers Internet Plans and Prices in Canada

Rogers pricing changes by address, province, bundle, and promotion. Treat the plan examples below as a quick comparison guide, not a guarantee. Before ordering, compare the promo price, regular price, equipment details, installation cost, and upload speed. For a full monthly bill check, use our Internet Cost Calculator.

50 Mbps download ~$60/mo Starter-style tier
Good for light use
Xfinity wired
100 Mbps download ~$75/mo Starter 100-style tier
Small households
Xfinity wired
300 Mbps download ~$90/mo Essentials-style tier
Streaming + work
Xfinity wired
1 to 1.5 Gbps download Varies Large households
Heavy downloads
Gigabit
2 Gbps+ download Varies Select addresses
Check upload speed
Multi-gig
Do not compare Rogers plans by download speed alone. A lower-speed fibre plan can feel better than a faster cable plan if you upload large files, back up to the cloud, work on video calls all day, or share one connection with multiple remote workers.

Rogers 5G Home Internet

Rogers also sells 5G Home Internet in some areas. As of May 2026, Rogers lists Essentials at $60/mo with 200 GB at plan speeds, Popular at $70/mo with 600 GB at plan speeds, and Ultimate at $100/mo with unlimited data at plan speeds. These are wireless plans, not the same as wired Xfinity cable or fibre. They can be useful for rural, temporary, or no-install homes, but performance depends on 5G signal, tower load, and gateway placement. For technology trade-offs, see our guide to fibre vs cable vs DSL vs 5G vs satellite internet in Canada.

Which Rogers Plan Do You Actually Need?

Rogers Plan Picker

If you are mainly trying to fix weak WiFi, do not automatically buy a faster Rogers plan. Read our mesh WiFi vs extender vs better router guide first.

Rogers WiFi, Gateway and Pods

Rogers Xfinity Internet includes gateway-based WiFi, but the plan speed is only one part of the experience. If your speed is strong beside the gateway but weak upstairs, in the basement, or at the far end of the house, the problem is probably WiFi coverage rather than the Rogers internet line.

Rogers says Ignite WiFi Gateway is now Rogers Xfinity Gateway, Ignite WiFi Pods are now Rogers Xfinity WiFi Boost Pods, and Ignite HomeConnect is now the Rogers Xfinity app. Rogers also offers Xfinity Pro as a paid upgrade with WiFi 7 hardware, expanded WiFi, Boost a Device, premium support, and Storm-Ready WiFi backup.

Skim tip: do not upgrade to a faster Rogers plan just to fix one dead room. First test near the gateway, test by Ethernet if possible, then consider gateway placement, pods, mesh WiFi, or the Xfinity Pro add-on. Our mesh WiFi vs extender guide can help you choose the cheaper fix.

Is Rogers Internet Fibre or Cable?

In many Rogers areas, Xfinity Internet is still delivered over hybrid fibre-coaxial cable. That can be very fast for downloads, but uploads are usually lower than downloads. In select areas, Rogers also offers fibre-to-the-home service with stronger upload options.

Hybrid fibre-coaxial cable

This is the common Rogers setup in many neighbourhoods. Fibre runs deep into the network, then coaxial cable often handles the final connection to the home. It is usually good for streaming, gaming downloads, smart TVs, and everyday family use. It is less ideal if your priority is large uploads, livestreaming, or constant cloud backup.

Fibre to the home

If Rogers shows symmetrical or near-symmetrical speeds at your address, you may be looking at a fibre-to-the-home option rather than standard cable. That is the better Rogers setup for upload-heavy households. The only safe way to know is to check your exact address and read the upload speed, not just the download speed.

Xfinity Pro and Storm-Ready WiFi

Rogers Xfinity Pro is a paid upgrade for Rogers Xfinity Internet. Rogers describes it as an add-on with WiFi 7 hardware, extended WiFi, Boost a Device, premium support, and Storm-Ready WiFi backup. It can make sense in a large home, a home office, or a device-heavy household, but it is not necessary for every customer.

Real-world performance

Opensignal’s March 2025 fixed broadband report gave Rogers the national win for download speed, reliability experience, consistent quality, and video experience. That is a real network strength. Still, your result depends on your address, local congestion, home wiring, gateway placement, and WiFi layout.

Coverage & Availability

Since the Shaw merger closed in April 2023, Rogers has a much larger wired footprint in Western Canada. But availability is still address-specific. Province-level coverage can be misleading because wired Xfinity, true FTTH, and 5G Home Internet are different products.

Ontario: Rogers’ Home Turf
Ontario remains Rogers’ strongest legacy cable area. Toronto, Ottawa, Hamilton, London, Kitchener, Oshawa, Brampton, Mississauga, Markham, Guelph, Brantford, Cambridge, and surrounding communities have broad Rogers coverage. Ontario customers commonly see plan options from Starter 50 or Starter 100 up to multi-gig tiers such as Premier 1.5G or Premier 2G, depending on address.
British Columbia, Alberta, Saskatchewan, Manitoba
Western Canada coverage comes from the former Shaw network, now under Rogers branding. Vancouver, Calgary, Edmonton, Winnipeg, Saskatoon, Regina, and many surrounding communities have strong wired coverage. Pricing and plan names can differ from Ontario. Rogers has also started rolling out up to 4 Gbps service to thousands of homes in Western Canada, but that is not the same as universal availability. If you are in BC or Alberta, compare Rogers with TELUS PureFibre at your exact address.
Quebec
Quebec is mainly a Bell, Vidéotron, and Fizz wired internet market. Rogers may appear for 5G Home Internet or bundled wireless offers in some Quebec searches, but do not assume Rogers Xfinity wired cable is available the way it is in Ontario or Western Canada. If you are in Quebec, compare Vidéotron internet, Fizz, Bell, and any Rogers wireless home option available at your address.
New Brunswick, Newfoundland & Labrador, Nova Scotia, PEI
Atlantic Canada has Rogers wired and wireless availability in major centres, with New Brunswick and Newfoundland and Labrador showing some of the strongest Rogers fibre-style offers. Current listings include symmetrical 1 Gbps and 2.5 Gbps Rogers Xfinity tiers in NB/NL at some addresses. Nova Scotia and PEI can be more address-dependent and may show 5G Home Internet offers instead of the full wired lineup.
5G Home Internet: Broader Reach
Rogers 5G Home Internet extends coverage beyond the wired cable footprint where tower signal and capacity allow. It can be useful for rural homes, temporary setups, renters, and areas without wired options. Expect more variation than with cable or fibre because performance depends on signal strength, tower congestion, indoor placement, and weather/building materials.

Rogers vs Bell

Rogers and Bell are Canada’s two largest internet providers, but the better choice depends heavily on whether Bell fibre to the home is available at your address. For a broader Canada-wide comparison, see our Bell vs Rogers vs TELUS internet guide.

FeatureRogersBell
Primary networkHFC cable + some FTTHFibre to the home in many urban areas
Avg download speed198.1 Mbps in Opensignal 2025Strong, but lower national Opensignal average
Upload speedsUsually much lower than downloads on cableUsually symmetrical on Bell fibre
Top speed tier2G/2.5G common where listed; 4G rolling out in select West areasHigher symmetrical fibre tiers in select areas
Unlimited dataCurrent wired Xfinity plansMost current Bell Fibe plans
Customer complaintsRogers/Shaw led the latest CCTS mid-year reportLower share than Rogers/Shaw
Coverage breadthVery broad in ON, West, and parts of Atlantic CanadaVery strong in ON/QC and fibre-served cities
WiFi equipmentXfinity Gateway, Xfinity Pro WiFi 7 optionGiga Hub / Home Hub equipment by plan
Discount flankersNo Fido Home Internet nowVirgin Plus and other Bell-family options

The bottom line: Rogers wins when you want fast downloads, cable availability, and Xfinity features. Bell fibre wins when symmetrical upload speed matters for video calls, content creation, cloud backups, or business-style work from home. Check our Bell internet review before deciding between the two.

Rogers vs TELUS

TELUS is Rogers’ main competitor in British Columbia and Alberta. The choice is usually simple: if TELUS PureFibre is available, it is often the stronger technology; if it is not, Rogers cable may be the better wired option.

FeatureRogersTELUS
Primary networkHFC cable from the Shaw network + upgradesPureFibre FTTH where available
Download speedStrong national download resultsVery strong on PureFibre addresses
Upload speedsOften 100 to 200 Mbps on many cable tiersSymmetrical multi-gig on eligible fibre tiers
Western Canada coverageBC, AB, SK, MB via former Shaw footprintStrongest in BC and Alberta
WiFi add-onsXfinity Pro WiFi 7 and Storm-Ready WiFiWiFi Plus and TELUS equipment options
Best fitHomes without TELUS fibre or where Rogers pricing winsUpload-heavy homes and fibre-eligible addresses

The bottom line: In Western Canada, TELUS PureFibre is usually better than Rogers cable if both are available at the same price. Rogers can still be a good choice if TELUS fibre is not installed at your address, if Rogers has a stronger promotion, or if you want Rogers Xfinity TV and mobile bundles. Read our TELUS internet review for the fibre-specific comparison.

Customer Service and Complaint Risk

Rogers’ biggest weakness is not usually raw download speed. It is billing, support, and complaint risk. The 2025-2026 CCTS mid-year report said Rogers/Shaw represented 34% of accepted complaints during the reporting period. That does not mean every Rogers customer has a bad experience, but it does mean you should keep good records.

Common risk areas include promo pricing not matching the first bill, credits missing, price changes after a discount ends, cancellation friction, and long support loops. If you choose Rogers, save the checkout offer, service agreement, first bill, chat transcripts, and cancellation or equipment-return confirmations.

Our honest advice if you choose Rogers: screenshot the offer before ordering, check the first bill line by line, and calendar the promo end date. If the issue is poor WiFi, test near the gateway before upgrading to a faster plan.

Pros and Cons

What Rogers Does Well

  • Excellent national download speed and reliability results
  • Broad wired footprint in Ontario, Western Canada, and parts of Atlantic Canada
  • Unlimited data on current wired Xfinity plans
  • WiFi 7 upgrade available through Xfinity Pro
  • Storm-Ready WiFi option for backup during outages
  • 5G Home Internet option where wired service is not practical
  • Can be strong value when promotional, bundle, or retention pricing is active

Where Rogers Falls Short

  • Rogers/Shaw had the highest CCTS complaint share in the latest mid-year report
  • Upload speeds are weaker than true fibre on many cable plans
  • Promotional pricing can hide much higher regular rates
  • Quebec wired availability is not comparable to Ontario or Western Canada
  • No Fido Home Internet discount flanker anymore
  • True FTTH availability is still limited compared with Bell or TELUS fibre areas
  • Plan names, prices, and speeds vary a lot by province and address

How to Save Money on Rogers Internet

Compare the regular price, not just the promo. Rogers promotional prices can look excellent for 24 months, but the regular price after the term can change the value completely.

Check your real speed need first. Many homes do not need 1.5 or 2 Gbps. Our internet speed guide for Canadian homes can help you avoid overbuying.

Stack discounts carefully. Autopay, mobile bundles, seasonal offers, bill credits, and retention deals can change the final monthly price. Make sure every discount appears in writing before you order.

Consider third-party resellers. TekSavvy, Start.ca, Carry Telecom, VMedia, and Distributel may use the same cable last mile in Rogers territory. You may give up the newest Rogers speed tiers or Xfinity equipment, but the monthly price and support model may be different.

Do not buy speed to fix a WiFi problem. If your internet is fine near the gateway but weak in one room, a mesh system, extender, router placement change, or gateway upgrade may help more than a faster plan. Start with our slow internet troubleshooting guide.

Frequently Asked Questions

Rogers is often better for broad cable availability, fast downloads, and Xfinity TV or mobile bundle options. Bell is usually better where Bell fibre to the home is available because fibre can give stronger symmetrical upload speeds. If you upload large files, back up to the cloud, livestream, or work from home heavily, Bell fibre can be the better technical choice.
Rogers rebranded Ignite internet and TV products as Rogers Xfinity. Your local line did not automatically change because of the branding. Rogers says existing Ignite services are not changed by the update. Ignite Internet is now Rogers Xfinity Internet, Ignite WiFi Gateway is now Rogers Xfinity Gateway, and Ignite WiFi Pods are now Rogers Xfinity WiFi Boost Pods.
Current Rogers Xfinity wired internet plans are generally advertised with unlimited usage. Rogers 5G Home Internet is different. As of May 2026, Rogers lists 200 GB and 600 GB tiers at plan speeds with unlimited reduced-speed data after that, plus an Ultimate tier with unlimited data at plan speeds. Check the exact terms for your address because 5G Home Internet is not the same as wired Xfinity.
Rogers home internet availability depends on service type. Wired Xfinity is strongest in Ontario, Atlantic Canada, and the former Shaw markets in British Columbia, Alberta, Saskatchewan, and Manitoba. Quebec is mainly a Bell, Vidéotron, and Fizz wired market, though Rogers may offer 5G Home Internet in some areas. Always check by address.
A reseller can make sense if you want simpler pricing or a different support experience while still using the cable network available in your area. Rogers direct is more likely to make sense if you want the newest Xfinity gateway, Xfinity TV, mobile bundle discounts, multi-gig tiers, or Rogers-specific promos.
Rogers completed its acquisition of Shaw Communications in April 2023 after regulatory approval that required Freedom Mobile to be sold to Quebecor/Vidéotron. That merger gave Rogers a major wired footprint in British Columbia, Alberta, Saskatchewan, and Manitoba. The old Shaw footprint now operates under Rogers branding, although local plan names and upgrades still vary by market.

Related Guides

Sources & methodology: Updated May 2026 using Rogers Xfinity Internet pages, Rogers Xfinity Pro information, Rogers 5G Home Internet plan listings, Rogers Ignite-to-Xfinity support documentation, Opensignal Fixed Broadband Experience Report Canada 2025, CCTS 2025-2026 Mid-Year Report coverage, CRTC Telecom Regulatory Policy 2026-43, and Rogers/Shaw merger background. Prices, promos, equipment, speed tiers, and availability change by address, so confirm the final offer directly with Rogers before ordering. InternetAdvice.ca has no affiliate relationship with Rogers or any ISP.

Roger's Internet customer reviews

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Rogers is seriously overcharging customers

May 6, 2026

I had four home services with them — TV, Home Phone, Security, and Internet — for $135/month total.

When I decided to cancel everything except the Internet, they wanted $120/month just for Internet service.

Their customer service kept repeating, “That’s the market price.”

Is $120 for Internet alone really considered market price?

I cancelled all my services.

Goodbye, Rogers.

Farid

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