Rogers Internet Reviews Canada 2026: Is It Worth It?

1960Founded
270 MbpsJune Download Result
34%Latest CCTS Share
$25Pro Monthly Cost

Quick answer

Is Rogers internet good in 2026?

Rogers is one of the strongest Canadian providers for download speed and wired availability. It is not automatically the best choice at every address.

Start by checking whether Rogers offers cable or fibre to the home. Then compare the upload speed, written monthly price, equipment, and any bundle savings. A fast download number tells only part of the story.

Rogers Internet Review: Quick Overview

Rogers Xfinity Internet reaches a large part of Canada through the company’s original network, the former Shaw footprint, and newer fibre construction. Most customers will see cable service. Some addresses now qualify for fibre to the home with symmetrical speeds.

Rogers performed very well in the June 2026 Opensignal report. It led the national download result at 270.0 Mbps and scored ahead of TELUS for reliability. Bell still finished ahead for reliability and average upload speed. That mix suits Rogers well: strong downloads, useful home WiFi features, and plenty of coverage, but weaker uploads on many cable connections.

Best fit: Rogers makes sense when it has the strongest written offer at the address, when fast downloads matter most, or when a television or mobile bundle lowers the total bill. Before buying a premium tier, use our Canadian internet speed guide.

No affiliate links. Independent Canadian review.
August 2026 update: Rogers now shows Starter 150, Popular 500, and Premier 2 Gig on its public wired plan page. Federal protections restricting many activation, plan change, and cancellation fees have been in effect since June 12, 2026. Physical installation, equipment, and optional products can still affect the bill.

Rogers Internet Plans and Prices in Canada

On August 26, 2026, the public Rogers page showed three main wired plans. The displayed prices include Auto Pay. Rogers describes them as prices without temporary promotional savings, though the plan and price shown after an address check may differ.

150 Mbps download $75/mo Unlimited usage
Best for a smaller home
Starter
2 Gig download $100/mo Unlimited usage
Many heavy users
Premier
Read the upload speed before ordering. The public cards focus on downloads. Cable uploads are usually lower, while eligible fibre plans can be symmetrical. Also check the base price, Auto Pay condition, equipment, installation, credits, and taxes. Our Internet Cost Calculator can compare the full monthly cost.

Rogers 5G Home Internet

Rogers also sells 5G Home Internet. Essentials costs $60 per month and includes 200 GB at plan speeds. Popular costs $70 and includes 600 GB. Ultimate costs $100 and includes unlimited data at plan speeds. The first two plans continue with unlimited data at reduced speeds after the allowance is used.

This is a wireless product. It is easier to install than cable or fibre, but performance depends on signal, tower capacity, building materials, and gateway placement. Compare it separately from wired Xfinity Internet. Our internet connection guide explains the tradeoffs.

Which Rogers Plan Do You Actually Need?

Rogers Plan Picker

If the connection is fast beside the gateway but weak in another room, a larger internet plan may not help. Read our mesh WiFi, extender, and router guide before spending more.

Rogers WiFi, Gateway and Pods

Rogers supplies a gateway that combines the modem and router. The exact model matters. Gen 1 uses WiFi 5, Gen 2 uses WiFi 6, and Gen 3 uses WiFi 6E. Rogers support lists all three, so an existing customer should not assume that every plan includes the newest hardware.

Rogers Xfinity Pro costs $25 per month. It upgrades eligible customers to the Gen 4 gateway with WiFi 7. The package also includes a Storm Ready WiFi extender, automatic cellular backup, up to four hours of battery power, professional installation, device priority controls, and faster technical support.

Try this first: run a speed test near the gateway, then test the weak room. A good first result and poor second result point to a WiFi coverage problem. Move the gateway into the open and closer to the centre of the home before paying $25 every month for Pro.

Is Rogers Internet Fibre or Cable?

Most Rogers wired customers use hybrid fibre coaxial cable. Fibre carries traffic through much of the network, then coaxial cable completes the connection to the home. Rogers also offers true fibre to the home at selected addresses.

Hybrid fibre coaxial cable

Cable is well suited to streaming, browsing, and large downloads. Uploads are usually much lower than downloads. Local traffic and the condition of the line can also influence performance. Ask Rogers for both advertised speeds, not only the larger download number.

Fibre to the home

Rogers defines this as fibre running directly to the home through an optical network terminal. That is different from RFoG, which changes the fibre signal to coaxial cable inside the property. Rogers says true fibre plans can provide uploads as fast as downloads. Symmetrical plans appear automatically in the address checker when the home qualifies.

Do not confuse Pro with fibre

Xfinity Pro improves the network inside the home and adds cellular backup. It does not change a cable line into fibre or increase the internet tier. That distinction is easy to miss when the plan and WiFi equipment are discussed together.

Real world performance

Opensignal collected the latest national data from February 1 through May 1, 2026. Rogers led download speed at 270.0 Mbps and won the video experience category. Its upload result was 83.0 Mbps. Reliability scored 776, placing Rogers behind Bell at 789 and ahead of TELUS at 756.

These are national measurements across many plans, homes, and network types. They show that Rogers can deliver strong performance, but they cannot predict one address. Home wiring, gateway placement, local capacity, and the selected plan still matter.

Coverage & Availability

Rogers offers wired internet in large parts of Ontario, Western Canada, and Atlantic Canada. Its footprint includes cable and a smaller amount of fibre to the home. A province level map cannot tell you which one reaches a particular house, condo, or apartment.

Ontario
Ontario remains the centre of the original Rogers cable footprint. Many cities have broad coverage, but fibre to the home is still address specific. Compare Rogers with Bell Pure Fibre where available. If Bell offers only older service, Rogers cable can be the stronger wired option.
British Columbia, Alberta, Saskatchewan, Manitoba
Rogers inherited a broad Western network when it acquired Shaw in April 2023. Former Shaw customers may still use MyRogers (Shaw) and see different account details. Read our updated Shaw internet review, then compare Rogers with TELUS in British Columbia and Alberta.
Quebec
Quebec is mainly a Bell, Vidéotron, and Fizz wired market. Rogers may offer 5G Home Internet at eligible locations, but wired Xfinity coverage is not comparable with Ontario. Compare Vidéotron, Fizz, Bell, and any Rogers wireless offer shown for the address.
New Brunswick, Newfoundland & Labrador, Nova Scotia, PEI
Rogers wired availability varies across Atlantic Canada. Some addresses qualify for fibre, others see different wired service, and some may only see a wireless option. Enter the full address and confirm the upload speed before comparing the offer with Bell Aliant, Eastlink, or a local provider.
5G Home Internet: Broader Reach
Rogers limits availability to protect network performance. A strong Rogers mobile signal is a useful clue, but it does not guarantee that a 5G Home Internet spot is open. Service can vary with signal, tower traffic, gateway position, and building materials.

Rogers vs Bell

Do not choose between Rogers and Bell by brand alone. Check the connection each company can install at your home. Bell Pure Fibre is usually the stronger option for uploads. Rogers cable can be the better choice when Bell offers only an older copper connection. For a broader comparison, read our Bell vs Rogers vs TELUS internet guide.

FeatureRogersBell
Common connectionCable, plus fibre at some addressesPure Fibre at eligible homes, with older service elsewhere
June 2026 download result270.0 Mbps242.7 Mbps
June 2026 upload result83.0 Mbps173.1 Mbps
June 2026 reliability result776789
Wired data useUnlimited on the current public plansUnlimited on the current plans reviewed
Best fitFast downloads, broad cable coverage, and bundlesUpload heavy use on a Pure Fibre connection

The bottom line: Bell Pure Fibre has a real advantage for large uploads, cloud backups, livestreaming, and demanding work from home. Rogers remains very competitive for downloads and can be the clear choice where Bell fibre is unavailable. Compare the exact upload speed and written price, then check our Bell internet review.

Rogers vs TELUS

TELUS is the main wired alternative to Rogers in much of British Columbia and Alberta. PureFibre gives TELUS a strong technical case at eligible homes. Rogers still deserves a close look, particularly when its cable service is faster than the older TELUS connection at the same address.

FeatureRogersTELUS
Common connectionCable, plus fibre at some addressesPureFibre where available, with older service elsewhere
June 2026 download result270.0 Mbps202.1 Mbps
June 2026 upload result83.0 Mbps127.0 Mbps
June 2026 reliability result776756
Western footprintBritish Columbia, Alberta, Saskatchewan, and ManitobaStrongest in British Columbia and Alberta
Best fitFast downloads, bundles, and homes without TELUS fibreUpload heavy use at PureFibre addresses

The bottom line: TELUS PureFibre is attractive when upload performance matters. Rogers led the national download and reliability results in the latest Opensignal report, so this is not an automatic win for either company. Check what reaches the home and read our TELUS internet review before ordering.

Customer Service and Complaint Risk

The latest CCTS midpoint report accepted 6,583 complaints about Rogers and Shaw between August 1, 2025 and January 31, 2026. That was 34% of all accepted complaints. It is a serious number, but it needs context. The total covers wireless, internet, television, and phone services. It is also not adjusted for the size of each provider.

If a bill or cancellation goes wrong, contact Rogers and keep the case number. Ask for a management review if the first representative cannot resolve it. You can then file a free complaint with the CCTS. Our Canadian internet bill dispute guide explains the process.

A simple habit helps: save the order summary, service agreement, first bill, chat record, and equipment return receipt. Written records make a billing dispute much easier to prove.

Pros and Cons

What Rogers Does Well

  • Led the June 2026 national download result
  • Broad wired footprint in Ontario, Western Canada, and parts of Atlantic Canada
  • Unlimited data on current wired Xfinity plans
  • Fibre to the home at selected addresses
  • Several gateway generations, with WiFi 7 available through Pro
  • Storm Ready WiFi can add short battery and cellular backup
  • 5G Home Internet option where wired service is not practical

Where Rogers Falls Short

  • Rogers and Shaw had 34% of accepted complaints in the latest CCTS period
  • Upload speeds are weaker than true fibre on many cable plans
  • Prices and available plans can change after the address check
  • Xfinity Pro adds $25 every month
  • Most of the wired footprint is not fibre to the home
  • A 2 Gig plan is more speed than many homes can use
  • Former Shaw customers may still use a separate account system

How to Save Money on Rogers Internet

Start with 150 Mbps. It is enough for many smaller homes and can support several streams, calls, and everyday downloads. Move up only when your household regularly needs more capacity. Our Canadian internet speed guide can help.

Compare the complete written price. Include Auto Pay, equipment, installation, optional products, credits, taxes, and any bundle condition. Put competing offers into our Internet Cost Calculator.

Ask about the upload speed and connection type. A cheaper fibre offer may be more useful than a faster cable download plan if you send large files or work with cloud storage.

Skip Pro unless it solves a real problem. WiFi 7, cellular backup, and professional installation can be valuable. They are not worth another $25 each month if the standard gateway already covers the home.

Keep the equipment return receipt. Take a photo of the serial number before returning a gateway or pod. Check the next bill to make sure every rented item was removed.

Read the first bill carefully. Confirm the base price, Auto Pay credit, bundle savings, and one time charges while the order details are still easy to find. If something is wrong, use our bill dispute guide.

Frequently Asked Questions

Rogers is a strong choice when you want fast downloads, broad wired availability, or Rogers television and mobile bundles. Its main weakness is that cable uploads can be much slower than fibre uploads. Check the connection type, upload speed, equipment, and written price for your address before ordering.
On August 26, 2026, the public Rogers page listed Starter 150 at $75 per month, Popular 500 at $90 per month, and Premier 2 Gig at $100 per month with Auto Pay. Prices and available tiers can change after Rogers checks the service address.
Rogers uses cable across much of its wired footprint and fibre to the home at some addresses. Cable service can deliver fast downloads but usually has lower uploads. Rogers says symmetrical plans appear in the address checker when fibre to the home is available.
The current Rogers Xfinity wired plans include unlimited usage. Rogers 5G Home Internet is different. Its Essentials and Popular plans include 200 GB and 600 GB at plan speeds, followed by unlimited data at reduced speeds. The Ultimate 5G plan includes unlimited data at plan speeds.
Rogers renamed Ignite Internet as Rogers Xfinity Internet. Ignite WiFi Gateway became Rogers Xfinity Gateway, and Ignite HomeConnect became the Rogers Xfinity app. Rogers says the branding change alone did not alter an existing service or price.
Choose by the connection offered at the home. Rogers led the June 2026 national download result, while Bell and TELUS had faster average uploads. Bell Pure Fibre and TELUS PureFibre are attractive for upload heavy households. Rogers remains competitive for downloads, bundles, and addresses without fibre from another provider.

Related Guides

Sources and methodology: Updated August 26, 2026 using the current Rogers wired plans, Rogers 5G plans, Xfinity Pro information, fibre support guide, Rogers branding guide, June 2026 Opensignal report, latest CCTS midpoint report, and CRTC fee protections. Prices, equipment, speeds, and availability can change by address. Confirm the final order summary before subscribing. InternetAdvice.ca has no affiliate relationship with Rogers or any other provider.

Roger's Internet customer reviews

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1.0 out of 5 stars (based on 2 reviews)
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Customer Service is Horrible

August 24, 2026

Hell will freeze over before I ever use Rogers again. I had them for 7 years at a new home and they were the only provider and I had internet, phone, TV service and a house security system. I had 4 significant incidents dealing with them.

The first experience was the tech support which I actually found to be very good. I had a slight advantage because I’ve got a lot of professional experience designing, installing and troubleshooting Ethernet networks and was able to work through the issue with a very competent tech over the phone.

The second interaction was with a field tech replacing my faulty modem. The new modem had a stronger wifi signal which meant I no longer needed the two repeaters that I had in the house. The field tech took the old modem and repeaters with him at the conclusion of the service call. Rogers proceeded to bill me monthly for the equipment that their service tech took with him back to the office. It took many, many hours on the phone over the course of around 3 months and a final threat to cancel my plan before they removed the charges that they erroneously assigned to me.

The final issue was when I sold my house and moved in with a friend for a period of time until my new house was being built. I put the account into suspension to allow me to change my email address and, when I finally cancelled my account that I was still paying around $65 per month (they quoted me $5 per month when I initially suspended the account) it took me about 2 weeks and many, many hours on the phone before I could get the return shippers. They screwed up the shippers 3 times before they got it right.

Then to add the final insult they charged me about $120 to cancel my account The $120 charge was worth every penny to no longer be held hostage to Rogers. If I had not moved I would have cancelled my Rogers account and gone to a different provider.

Brad

Rogers is seriously overcharging customers

May 6, 2026

I had four home services with them — TV, Home Phone, Security, and Internet — for $135/month total.

When I decided to cancel everything except the Internet, they wanted $120/month just for Internet service.

Their customer service kept repeating, “That’s the market price.”

Is $120 for Internet alone really considered market price?

I cancelled all my services.

Goodbye, Rogers.

Farid

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