Sasktel | Explained and Reviewed by Canadians
Introduction to SaskTel
SaskTel prides itself as a community-focused service provider, deeply woven into the province of Saskatchewan’s. It’s not just a company but a part of the province’s identity, with a commitment to deliver quality telecommunications services.
Key Facts:
- Established: 1908
- Type: Crown Corporation
- Headquarters: Regina, Saskatchewan
Notable Milestones:
- Pioneering rural connectivity initiatives.
- Leading innovations in 4G and 5G technology.
Services Offered by SaskTel
SaskTel’s service portfolio is diverse, covering every telecommunications need that a modern Canadian may have. From high-speed internet to comprehensive TV packages, SaskTel aims to be a one-stop-shop for its customers.
A Brief History of Sasktel
SaskTel’s journey began with the goal of providing telephone services to Saskatchewan’s rural communities. It has since expanded its mission, evolving with technological advancements and expanding its service range to meet the modern needs of Canadians.
Mission and Values
- Community Commitment: SaskTel is deeply committed to the communities it serves, often reinvesting profits into local development projects.
- Innovation: Constantly pushing the boundaries of technology to provide better services to its customers.
- Accessibility: Making sure that all Saskatchewan residents have access to quality telecommunications.
The Crown Corporation Advantage
As a Crown Corporation, SaskTel operates with a blend of public service ethos and commercial efficiency. This unique positioning allows SaskTel to focus on customer satisfaction and infrastructure development, rather than just profit margins.
Facts and Figures:
- Employees: Over 3,000 dedicated individuals.
- Service Reach: Covering 99% of Saskatchewan’s population.
- Investment in Infrastructure: Millions of dollars invested annually in network and service improvements.
Notable Achievements:
- SaskTel was among the first to introduce 4G LTE and 5G services in Saskatchewan.
- Recognition for customer service excellence and community involvement.
SaskTel’s Strategic Direction
SaskTel’s strategic plan includes continuous expansion of its fibre-optic network, enhancement of wireless connectivity, and investment in customer service platforms to meet the growing demands of the digital age.
SaskTel’s Unique Selling Points
- Local Focus: As a provincial corporation, SaskTel emphasizes understanding and catering to the local market.
- Customer Service Excellence: Known for its responsive and helpful customer service.
- Community Involvement: Strong engagement in community development and support.
- Innovation Leadership: Consistent investment in new technologies to provide state-of-the-art services.
Customer Experiences:
- Users often cite SaskTel’s reliable service and customer-centric approach as key reasons for their loyalty.
- Business clients appreciate the tailored solutions and local support provided by SaskTel.
What Speeds can I expect?
In some Saskatchewan cities with new fibre-to-the-home networks, residential customers can expect (download/upload) 1 Gbps/500 Mbps. Home packages can go down to as small as 25Mbps / 2Mbps. For the unlucky residents that only have that option, the cost is not much less compared to the real high-speed packages.
For Mobility, we could not find speed test comparisons, as not enough users are testing compared to the rest of Canada. This is due to Sasktel being a local regional ISP.
For a business, the usual answer is you can get anything you need, but of course, there is a range of prices business Internet or Networking services can cost. The business Sasktel GPon shared service will be close to $100/month, Dedicated Fibre-optic Internet will likely be in the thousands. Rural Saskatchewan will be limited to mostly DSL type networks, except for areas getting upgrades from new providers.
Where is Sasktel available?
Sasktel operates all across Saskatchewan.
What types of internet service do they provide?
When we ask about type, we mean fiber, copper, wireless or satellite. Sasktel operates on primarily GPON fibre-optic or DSL.
Who owns the Sasktel?
Sasktel is owned by the Saskatchewan government as a crown corporation. As a Crown corporation, this means it ultimately reports through a Crown Services Minister, who is an elected member of the Provincial government.
What is the customer support like?
Customer support is expected to be comparable to other large carriers. Sasktel has limited unbiased reviews on other websites, so please leave yours today! The Internet needs your help to answer questions like this. You can also take a look at this latest reddit post. Customer service seems to have worsened in the last few years but it still better than other major carriers.
Is the wifi signal strong?
If living in Saskatoon or Regina your internet will be strong reliable and fast. Some rural locations will have decreased speeds depending on where they have upgraded infrastructure.
Is Sasktel investing in rural expansion?
Sasktel has a large existing network in rural Saskatchewan. They are continuing to invest in upgrades to cities where the population can support a GPON fibre-optic network. The full list of towns and cities getting continued investment can be found here:
https://www.sasktel.com/store/browse/Personal/Internet/What-s-infiNET-/Availability/_/N-pfm8ie