TekSavvy: Canada’s Most Important ISP You Have Probably Heard Of

1998Founded in Chatham, ON
10Provinces Served
$0Contracts or Hidden Fees
Toronto Best ISP (NOW)

TekSavvy is not just another internet provider. It is arguably the most important independent voice in Canadian telecommunications, and in 2026, its existence is both a testament to stubborn persistence and a cautionary tale about how hard it is to compete against Canada’s telecom oligopoly.

Founded in 1998 in Chatham, Ontario, TekSavvy operates as a wholesale based ISP, meaning it pays regulated rates to use Bell and Rogers network infrastructure and resells internet service under its own brand. The result: comparable speeds on the same physical networks, but with no contracts, transparent pricing, Canadian based customer support, and a price tag that is typically 30 to 50% less than what the Big Three charge at regular rates.

TekSavvy was voted Toronto’s best ISP nine consecutive years by NOW Magazine readers, which says a lot about how tired Canadians are of the Big Three’s pricing games. But the company has also spent years (and significant money) fighting the CRTC and incumbent telecoms in court over wholesale access rates, a battle that went all the way to the Supreme Court of Canada in 2025 and did not go in TekSavvy’s favour. That fight matters because it determines whether independent ISPs can survive in Canada at all.

The big picture: TekSavvy offers the same internet, on the same wires, from the same infrastructure that Bell and Rogers built, but at a fraction of the price and without the contract traps. The trade off is that you do not get the absolute fastest speed tiers (no 3 or 8 Gbps), bundling options are limited, and outage resolution sometimes involves an extra step since TekSavvy has to coordinate with the underlying network owner.

TekSavvy Plans & Pricing (February 2026)

TekSavvy’s plans vary by region and by the underlying network technology at your address. Pricing is month to month with no contracts. Some plans include 12 month bill credits as a promotional incentive. All plans include unlimited data.

Cable Plans (Rogers/Cogeco Network)

Just the Essentials
$33/mo (promo)
Cable · Rogers/Cogeco
  • ↓ 30 Mbps download
  • ↑ 5 Mbps upload
  • Unlimited data
  • Best for: Light browsing, 1–2 people
Work and Play
$39/mo (promo)
Cable · Rogers/Cogeco
  • ↓ 100 Mbps download
  • ↑ 30 Mbps upload
  • Unlimited data
  • Best for: Families, WFH, streaming
Level Up
$72/mo (promo)
Cable · Rogers/Cogeco
  • ↓ 1 Gbps download
  • ↑ 50 Mbps upload
  • Unlimited data
  • Best for: Gamers, heavy users, 5+

DSL Plans (Bell Network)

DSL 6
$28/mo
DSL · Bell Copper
  • ↓ 6 Mbps download
  • ↑ 0.8 Mbps upload
  • Unlimited data
  • Best for: Basic email & browsing
DSL 25
$46/mo
DSL · Bell Copper
  • ↓ 25 Mbps download
  • ↑ 10 Mbps upload
  • Unlimited data
  • Best for: Light streaming, 1–2 people
DSL 50
$60/mo
DSL · Bell Copper
  • ↓ 50 Mbps download
  • ↑ 10 Mbps upload
  • Unlimited data
  • Best for: Moderate use, small household

Fibre Plans (Select Areas of Ontario & Quebec)

Fibre 100
$50/mo
Fibre · FTTH
  • ↓ 100 Mbps download
  • ↑ 100 Mbps upload
  • Unlimited data
  • Best for: Couples, light WFH
Fibre 500
$80/mo
Fibre · FTTH
  • ↓ 500 Mbps download
  • ↑ 500 Mbps upload
  • Unlimited data
  • Best for: Families, content creators
Fibre 1.5 Gbps
$90/mo
Fibre · FTTH
  • ↓ 1.5 Gbps download
  • ↑ 940 Mbps upload
  • Unlimited data
  • Best for: Power users, large homes

Promotional pricing on cable plans (shown above with “promo”) reflects 12 month bill credits for new customers. After 12 months, prices revert to regular rates, which are roughly double: $65.95 for 30 Mbps, $77.95 for 100 Mbps, and $143.95 for 1 Gbps. Unlike Bell and Rogers, there is no contract penalty for cancelling when the promo ends, so you can simply switch or renegotiate. Fibre pricing tends to be more stable since TekSavvy controls more of the cost structure on its own fibre network.

Which TekSavvy Plan Is Right for You?

Answer three questions for a personalized recommendation. No sign up, no data collected.

1–2 people
3–4 people
5+ people
Email & browsing
Streaming & video
Work from home
Gaming
Heavy downloads
Cable (Rogers/Cogeco)
Fibre
DSL only

How TekSavvy Works: The Wholesale Model Explained

Understanding how TekSavvy delivers internet is important because it explains both its strengths and limitations. TekSavvy is a wholesale based ISP, sometimes called a reseller, though that term undersells what the company does.

The Basics

Canada’s telecom regulator, the CRTC, requires large network owners like Bell and Rogers to sell wholesale access to their infrastructure to independent companies at regulated rates. TekSavvy buys this access, handles its own billing, customer service, and account management, and sells internet to you on a month to month basis. The physical wires carrying your internet are the same ones Bell or Rogers customers use. A technician from Bell or Rogers typically handles installation and physical line repairs.

What This Means in Practice

Your speeds on TekSavvy cable will be the same as Rogers cable at the same tier. Your DSL performance will match Bell DSL. The internet experience is identical because it is literally the same infrastructure. Where TekSavvy differs is in pricing (lower), contracts (none), transparency (higher), and customer service (Canadian based, generally better rated, though not perfect). The trade off is that when a physical line issue occurs, TekSavvy has to dispatch a Bell or Rogers technician, which can add a day to resolution time compared to being a direct customer.

TekSavvy’s Own Networks

TekSavvy also operates its own infrastructure in two areas. First, its fibre network serves select communities in Ontario and Quebec with genuine FTTH delivering symmetrical speeds up to 1.5 Gbps. Second, SkyFi is TekSavvy’s fixed wireless LTE service for rural southwestern Ontario, providing roughly 25 Mbps to areas that lack cable or DSL. These proprietary networks give TekSavvy more control over performance and pricing, though availability is limited.

Coverage: Where TekSavvy Is Available

TekSavvy serves 10 Canadian provinces with coverage that varies by technology. Click your region for details.

Ontario: TekSavvy’s Home Province

Ontario is TekSavvy’s strongest market with the widest plan selection. Cable service (via Rogers and Cogeco networks) covers most urban and suburban areas including Toronto, Ottawa, Hamilton, London, Kitchener-Waterloo, and smaller cities. DSL (via Bell) is available across most of the province. TekSavvy’s own fibre network serves select communities, with availability expanding gradually. Check your address on teksavvy.com for the specific technologies and plans available. Ontario typically has the best pricing and the most plan options.

Quebec: Cable and Fibre Options

TekSavvy serves Quebec with cable (via Vidéotron infrastructure in some areas), DSL (via Bell), and fibre in select communities. Montreal, Quebec City, Gatineau, and other urban centres have strong coverage. Quebec pricing can differ from Ontario, and some plans may cost slightly more. French language support is available. TekSavvy’s fibre expansion includes some Quebec communities.

Western Canada: BC, Alberta, Saskatchewan, Manitoba

TekSavvy offers DSL service in British Columbia, Alberta, Saskatchewan, and Manitoba through Bell and Telus infrastructure. Cable availability in Western Canada is more limited than in Ontario and depends on the local network provider. Plan options and speeds in Western Canada tend to be fewer than in Ontario, and pricing may differ. Check your specific address for availability, as coverage can vary significantly by community.

Atlantic Canada: NB, NS, PEI, NL

TekSavvy serves all four Atlantic provinces with DSL service through Bell Aliant infrastructure. Cable availability depends on local providers like Eastlink. Plan selection and speed tiers in Atlantic Canada are typically more limited than in Ontario. Pricing is competitive with local options, and the month to month flexibility remains a strong advantage over larger providers who often require contracts.

Rural Ontario: SkyFi Wireless Internet

SkyFi is TekSavvy’s fixed wireless LTE service designed for rural southwestern Ontario communities that lack cable or DSL access. It delivers approximately 25 Mbps download speeds using LTE towers, with unlimited data. SkyFi is not a competitor to urban cable or fibre in terms of speed, but for rural residents whose only alternative might be satellite (Starlink) or slow DSL, it provides a reliable and fairly priced option. Coverage is limited to TekSavvy’s tower footprint in southwestern Ontario.

The CRTC Fight: Why TekSavvy’s Battle Matters to Every Canadian

This is the part that makes TekSavvy different from every other ISP in Canada. The company has spent years and significant resources fighting for lower wholesale access rates at the CRTC, in federal courts, and all the way to the Supreme Court. This is not just corporate posturing. It directly affects what every Canadian pays for internet.

In 2019, the CRTC ruled that the wholesale rates Bell and Rogers charged independent ISPs were inflated and ordered them substantially lowered. TekSavvy immediately passed savings to customers, reducing prices or increasing data caps for 85% of its subscribers. Then in 2021, the CRTC reversed itself and kept the higher 2016 rates, a decision that TekSavvy called “disastrous.” The reversal came amid controversy over a private meeting between then CRTC chair Ian Scott and Bell CEO Mirko Bibic.

TekSavvy challenged the reversal through the Federal Court of Appeal and ultimately to the Supreme Court of Canada, which dismissed TekSavvy’s appeal in March 2025. The company continues to advocate for six specific reforms: stopping predatory pricing by incumbents, examining structural separation of networks, mandating fibre access at fair rates, requiring transparency on private network deals, mandating both aggregated and disaggregated wholesale access, and regular monitoring of competitive ISP market share.

The stakes are real. The CRTC reported in 2024 that independent ISPs in Ontario and Quebec serve 47% fewer customers than they did just two years prior. Many competitors have been acquired by the Big Three or shut down entirely. TekSavvy calls itself “one of only a few meaningful competitors left.” Whether you use TekSavvy or not, their regulatory advocacy benefits every Canadian who wants competitive internet pricing.

TekSavvy vs Bell & Rogers: The Real Comparison

FeatureTekSavvyBellRogers
100 Mbps Price (regular)~$78/mo$105/mo~$90/mo
Max Speed Available1.5 Gbps (fibre)8 Gbps2 Gbps
Contracts Required?No (month to month)24 mo for promo24 mo for promo
Unlimited DataAll plansPure Fibre onlyAll wired plans
Network InfrastructureBell/Rogers wholesaleOwn FTTH + copperOwn HFC + FTTH
Customer ServiceCanadian, 24/71.2/5 Trustpilot1.3/5 Trustpilot
Hidden FeesNoneFrequent surprisesFrequent surprises
Outage ResolutionDepends on Bell/RogersDirect controlDirect control
Bundling (TV, Phone)Basic (TekSavvy TV, TekTalk)Full bundlesFull bundles
Price StabilityTransparent, gradualFrequent hikesFrequent hikes

TekSavvy wins clearly on price, transparency, flexibility, and customer service. Bell and Rogers win on maximum speed tiers, direct network control (faster outage resolution), and bundling options. For most Canadian households who do not need speeds above 1 Gbps and do not want to deal with contract games and billing surprises, TekSavvy is the straightforward better deal. If you absolutely need 3+ Gbps symmetrical fibre or heavy bundling, you will need to go directly with Bell or Rogers.

TekSavvy vs Other Independent ISPs

FeatureTekSavvyOxioStart.caPrimus
Founded1998201919952005
Provinces10ON, QC, AB, BCONON, QC, AB, BC
Own Fibre NetworkYes (select areas)NoNoNo
ContractsNoneNoneNone24 mo for promo
100 Mbps Price~$78/mo (reg.)~$55/mo~$70/mo~$45/mo (promo)
CRTC AdvocacyActive, Supreme CourtMinimalSome (CNOC member)Minimal
TV/Phone BundleYes (TekSavvy TV)NoLimitedLimited

Among independent ISPs, TekSavvy stands out for its breadth of coverage (10 provinces), its own fibre and wireless infrastructure, its TV and phone services, and its unmatched regulatory advocacy. Oxio tends to offer sharper pricing with a sleeker online experience. Start.ca is beloved in Ontario for excellent customer service. Primus offers aggressive promotional pricing on Bell fibre but requires a 24 month commitment. All of them are dramatically better than going direct with the Big Three for most households. The best approach is to check which independents serve your specific address and compare their current pricing.

Pros and Cons

Advantages

  • 30–50% cheaper than Big Three regular pricing
  • No contracts, no early termination fees
  • Same physical network as Bell/Rogers
  • Transparent pricing, no hidden fees
  • Canadian based 24/7 customer support
  • Own fibre network in select Ontario/Quebec areas
  • Active consumer rights advocacy at CRTC
  • SkyFi wireless for rural Ontario
  • TekSavvy TV and TekTalk phone available

Disadvantages

  • Max 1.5 Gbps (no 3 or 8 Gbps options)
  • Outage resolution can be slower (depends on Bell/Rogers)
  • Promo prices double after 12 months
  • DSL plans are slow by 2026 standards
  • Fibre availability very limited geographically
  • Some recent customer service complaints emerging
  • Equipment may need to be purchased separately
  • Western Canada plan selection more limited

Frequently Asked Questions

Yes, at equivalent speed tiers. TekSavvy uses the same physical infrastructure, so 100 Mbps on TekSavvy cable performs the same as 100 Mbps on Rogers cable. The main limitation is that TekSavvy maxes out at 1 Gbps on cable and 1.5 Gbps on fibre, while Bell goes up to 8 Gbps. For the vast majority of households, TekSavvy speeds are more than sufficient.
Cable uses Rogers or Cogeco coaxial infrastructure (30 Mbps to 1 Gbps, good upload speeds). DSL uses Bell copper telephone lines (6 to 50 Mbps, slower uploads, legacy technology). Fibre is TekSavvy’s own FTTH network or wholesale Bell fibre in select Ontario and Quebec communities (symmetrical speeds up to 1.5 Gbps). SkyFi is fixed wireless LTE for rural southwestern Ontario (~25 Mbps). Cable and fibre are the best options. Avoid DSL if cable or fibre is available at your address.
No. All TekSavvy plans are month to month. You can cancel any time with no penalty. Some promotions offer 12 months of bill credits, but when those end, you simply pay the regular rate or cancel. This is a major advantage over Bell and Rogers, which require 24 month terms for their best prices and charge early cancellation fees of up to $15 per remaining month.
TekSavvy buys wholesale network access at CRTC regulated rates rather than building its own infrastructure nationwide. It also has lower overhead: no retail stores, less marketing spend, and a leaner operation. The savings are passed directly to customers. However, TekSavvy has argued for years that even the wholesale rates are too high, which limits how much it can reduce prices.
TekSavvy has been fighting since 2019 for lower wholesale rates. The CRTC initially agreed rates were inflated, then reversed its decision in 2021. TekSavvy took the case to the Supreme Court, which dismissed the appeal in March 2025. The company continues advocating through CRTC proceedings for fair wholesale fibre access, predatory pricing enforcement, and structural changes to prevent the Big Three from eliminating independent competition entirely.
All independent ISPs use the same underlying infrastructure. TekSavvy has the widest coverage (10 provinces), its own fibre and wireless networks, TV and phone services, and unmatched CRTC advocacy. Oxio tends to have sharper pricing. Start.ca is excellent in Ontario. The best choice depends on which providers serve your address, their current pricing, and which company values resonate with you. All are significantly better than going direct with the Big Three for most households.

Sources: TekSavvy.com Plans & Pricing (Feb 2026) · CCTS 2024–2025 Annual Report (Jan 14, 2026) · Supreme Court of Canada Dismissal of TekSavvy Appeal (Mar 27, 2025) · CRTC Telecom Decisions 2025-39, 2025-154 · TekSavvy Choice Words Blog — “2024: A Year of Fighting the Internet Oligopoly” · TekSavvy Regulatory Submissions · RedFlagDeals TekSavvy Forum Threads (2025–2026) · Opensignal Canada Fixed Broadband Experience Report (Mar 2025) · WhistleOut TekSavvy Plan Comparison (Feb 2026) · netspeedcanada.ca TekSavvy Review (2025)

InternetAdvice.ca is independently operated with no affiliate links. We do not receive compensation from any internet service provider. Data verified February 2026.